Member Services

Reimbursements & Cancellations

Health Insurance Reimbursement

Click here to request your insurance letter.
Members must have a present or have held a previous MIT Gym membership for at least four (4) consecutive months in order to request a health insurance letter. Members of the Traditional or Flexible MIT Health Plans may be eligible for a $150 fitness reimbursement for membership or exercise classes. For more information on the Fitness Benefit program visithttp://web.mit.edu/medical/p-fitness.html Members of Blue Cross Blue Shield may be eligible for fitness reimbursement. For information, please visit the My Well-Being section of the BCBSMA website.

Membership / Pass Cancellation

Annual and 6-Month memberships are non-refundable 60 days after date of purchase. A $50 cancellation fee plus prorated pass fee applies for cancellation within 60 days.

Downgrades / Upgrades

Patrons may request an upgrade/downgrade on membership status* and/or term.**  To upgrade or downgrade a membership, the appropriate form needs to  be submitted two weeks prior to current membership expiration date.

Upgrades/downgrades are only available while a membership is active. When upgrading/downgrading membership status, the original expiration date will remain the same and the membership will be prorated. When upgrading/downgrading a membership term, the expiration date will reflect the term you upgrade to and the membership fee will be prorated.

*Status refers to Membership Eligibility (i.e. Faculty/staff, alumni, affiliate, etc.)     
**Term refers to membership length (i.e. annual, 6 month, etc.)

Monthly, weekly, and daily passes are non-refundable and non-transferable.

Click here for Program Refunds / Cancellations Policies.

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