Member Services

Group Classes: Full refunds will be given to participants registered for a class that is cancelled and to those who withdraw from a class eight or more days before the scheduled start date. Participants who withdraw within one week of the scheduled start date will be eligible for a 50 percent refund. No refund will be given to persons who withdraw from courses within one day of or after the scheduled start date.

Private Programs: Full refunds are available if cancellation occurs 24 hours prior to the first scheduled session. Failure to give 24 hours notice will result in the participant being charged the full amount of the first session. Persons who wish to cancel after the first completed session will be eligible for a 50 percent refund on the remaining balance of the sessions purchased. All private instruction sessions expire one year from date of purchase.

Membership/Pass Cancellation: Annual and 6-Month memberships are non-refundable 60 days after date of purchase. A $50 cancellation fee plus prorated pass fee applies for cancellation within 60 days.

Youth, ARC and adult classes are evaluated for minimum enrollment one week prior to the first day of class. If minimum enrollment is not met at this time, the class will be cancelled. Classes that have met minimum enrollment will continue to accept registrants until the maximum has been met or the first day of class, whichever comes first.