FAQ’s
How do I cancel a Group Exercise or Squash Court Reservation? +
To cancel your reservation, log-in and select your reservation from the home page of your account. Next, select the “cancel” button and follow the prompts to finalize your cancellation.
When can I reserve a spot in a Group Exercise Class? +
You can reserve a spot 6 days before the class official start time. You can reserve a spot up until the class begins.
Why won’t the app allow me to book Private Lessons? +
The “Reservations” module is only for Squash Court (Squash) and Golf (Facility Schedule) reservations. Our personal trainers and private lesson instructors are available by appointment only – they are not on-call. Once you purchase a personal training session or private lesson, we will contact you to schedule a time and date.